Monday 22 January 2018

Customers find costly wrinkles in online offer for free skin cream trial


Complaints about a company called Renuvue selling "perfect skin" face creams online match others I've received about diet pills. Both involve a "free trial" with credit card details for "post and packaging", only for hundreds of euro to be charged.

Based outside the EU, there's little comeback, but the small print gives permission for it unless items are returned within 14 days. The European Consumer Centre has been notified, but really, all such offers are best avoided as they're rarely what they're cracked up to be.

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