herald

Tuesday 23 October 2018

Ryanair not on board with strike compensation

 

Ryanair boss Michael O'Leary
Ryanair boss Michael O'Leary

There's no sign of the Ryanair pilots' dispute being resolved, and more strikes are planned.

Add to that the ongoing delays caused by air traffic control (ATC) problems across Europe and the continent's biggest carrier's woes continue.

For those affected by the strikes, it's worth reiterating the rights you have if your flight is cancelled.

If you get less than seven days' notice (which happened last week), you're entitled to a refund or a re-route (on the next available flight or at a later time) at no cost.

Take the refund and your contract with Ryanair is finished.

Disputing

Take the re-route, however, and you may also be entitled to €250 compensation if the re-routed flight lands more than two hours past the original arrival time.

Ryanair boss Michael O'Leary is disputing that compensation, but the law is clear thanks to a recent EU court ruling that says airline strikes mean airlines have to pay up. ATC stoppages, however, will not secure a payout.

Do not be tempted by third-party offers to secure this compo for a fee. Do it yourself on flightrights.ie.

Ryanair minimised the impact of last Thursday's strike by getting its European flights away on time.

However, people heading to the UK weren't so lucky.

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