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RTE vows to solve satellite hiccups

RTE has vowed there will be no more hiccups in Ireland's Rugby World Cup coverage -- after ongoing problems have disrupted viewing.

The national broadcaster has been experiencing difficulties synchronising satellite pictures with sound coming from New Zealand, and the timing has affected broadcasting quality for the almost 1m fans watching.

During Tommy Bowe's disallowed try against Italy last Sunday, the commentary was way ahead of the pictures due to the satellite problem.

Declan Kidney's squad are set to take on Wales on Saturday, in what is sure to be an epic clash between the countries and thousands are expected to tune into see the quarter-final battle.

However, RTE has now apologised to audiences and has insisted there will be no more transmission disasters.



Aggravating

"It's fair to say we have had problems with the sound coming in at the beginning of the Australian, Russian and Italian matches," Group Head of Sport Ryle Nugent (above) said, adding that the problem was particularly bad during the Irish team's fixture against Russia and took RTE staff up to eight minutes to fix it.

"The problem is that the pictures are coming back by satellite and the sound is by ISDN line and it's trying to sync both; there has been anything between five and eight seconds between the pictures arriving and the sound arriving," added Nugent.

"We recognise that it's aggravating from a viewer's perspective and we're doing everything we can to sort it before it happens rather than as it happens."

"I would expect it to be right from here on in," he concluded.

hnews@herald.ie