herald

Monday 18 December 2017

legal

ComReg in suit against An Post

THE COMMUNICATIONS regulator has initiated legal proceedings against An Post over its failure to meet postal standards.

ComReg set a number of targets for mail processing by An Post, including the delivery of 94pc of standard mail within one working day.

However, ongoing surveys by ComReg have found it did not meet targets for the first six months of 2011.

The most recent study found that 84pc of post was delivered within one working day throughout the State.

The Ipsos MRBI survey was based on a sample of more than 7,000 test mail items.

An Post says its own figures for mail delivery do not tally with those published by ComReg.

It says it is "puzzled" by the regulators decision and points to what it claims has been a steady improvement in figures over the last five years.

The group said that it has "repeatedly sought clarification and increased transparency" from the regulator on how its performance is measured.

An Post said in a statement yesterday the legal action could "seriously damage" its financial stability.

An Post pointed out that international postal industry monitors have named it as a European leader in mail quality for five successive years.

It also says that the quality of international mail delivery in 2011 was in excess of 95pc.

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