herald

Monday 11 December 2017

Leap card chief -- we don't use UK bank

THE body behind the much- criticised Leap card system has insisted that it has not opted to use a British bank for its operations.

The National Transport Authority had been accused of using Barclay's Bank for all transactions involving the Leap cards, which were launched last December by Junior Transport Minister Alan Kelly.

However, today the NTA insisted: "Leap isn't using Barclays. We bank with AIB."

The issue of using foreign companies was one of a range of issues that disgruntled passengers raised about the system.

The fact that the Leap cards online IP address was hosted in Germany was also criticised, with some customers fearful their data would not be safe.

NTA Project Director Tim Gaston insisted that only 'dark warehouse' systems, which are a set of servers to host the web system, were stored abroad.

He added: "The main back-up system involves two main sets of computers: one in CityWest and one in Clonshaugh. It's managed by Eircom and operated by Hewlett Packard and all those services are carried out from Ireland."

Mr Gaston added that the NTA had met several times with the operators of the Oyster cards in London to help reduce the risk of fraud or identity theft.

The Leap card system went live in mid-December and has already resulted in hundreds of complaints.

The system, which allows passengers to swipe a single pre-paid card on Dublin Bus, Luas, Dart and commuter rail services, has already cost the taxpayer €55m.

ccrawford@herald.ie

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