herald

Friday 15 December 2017

Banking glitch leaves civil servants unpaid

Thousands of public workers did not get paid today ahead of the busiest Bank of Holiday weekend of the year.

An investigation is underway after teachers, nurses, garda workers and civil servants did not receive their pay into their bank accounts prompting a flood of complaints.

It is understood that there is an issue processing the payments at the Bank of Ireland who said they are currently attempting to rectify the situation.

The Financial Shared Service which handles pay for almost all public servants, distributes all pay through Bank Of Ireland, hence the issue.

Thousands are expected to take to the road from today for the bank holiday weekend.

A spokewoman for Bank of Ireland said that while they are not sure yet if there is an issue on their side, it may be related to how single euro payments area system payments are made.

The bank offered a "profuse apology" to the workers affected by the glitch and said wages would arrive in accounts by first thing tomorrow morning.

A caller to RTE Radio One this morning who works within the Department of Education said the error was catastrophic for her.

"I don't know if this will be rectified by this evening or tomorrow but there is nothing whatsoever in the fridge because today is shopping day in my house and my purse is empty."

hnews@herald.ie

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