herald

Wednesday 23 August 2017

'Speaker chat' is rudest of all phone crimes

IRISH people have the best phone etiquette in the world, according to new research.

However, it also outlines that we are among those most dependent on mobile phones - with 90pc taking at least one mobile device on holiday with them.

A study by travel firms, Expedia and Egencia, found that Irish people are more at ease with acceptable mobile phone use than other nationalities.

The companies said that this could explain why Irish people are also the least tolerant in the world when it comes to people being rude with their phones.

Making calls on a speakerphone while travelling is considered the biggest faux pas by Irish people, with 65pc saying that they find it offensive.

Playing music, games and videos without headphones is considered the second most offensive type of behaviour narrowly ahead of taking photos of strangers.

And half of people surveyed said that making calls in a restaurant is the rudest thing you can do with a mobile.

Pat Kidney, Telecoms Expert and Principal, Head of Analysys Mason in Ireland, said that he is not surprised by the findings.

"I have never been in a meeting in Ireland where people have answered their phones but I was at meetings abroad and was stunned by the lack of phone etiquette," Mr Kidney said.

"At meetings in other places they might walk out the door but then they have a lack or presence [in the meeting]. The phone would ring and they would answer it," he added.

Irish people are found to be extremely dependent on mobiles and other devices when travelling.

Some have reported feelings of separation anxiety if they lose their phones and 77pc said that their phone is "very important or critical" to their daily lives while travelling.

Losing personal information was considered as the most distressing factor when a mobile is lost, with 30pc of people saying that they would feel insecure or isolated without their phone.

Mr Kidney said that this is probably a sign of the times we live in.

CHECKING

"Texting evolved firstly to contact friends and then it became a business tool and now it has probably gone too far," he said.

"We all know somebody who has to tell you everything that they are doing on Facebook.

"Now, when people are travelling on buses, instead of listening to music or talking to people they have their faces buried in their phones all of the time," he added.

More than a third (36pc) of Irish people said that they cannot go more than a few hours without checking their phone, even on holiday.

One in 10 said that they keep a power cord on them at all times to recharge their phone the moment it loses power.

hnews@herald.ie

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